When manufacturing circle ottoman, Ningbo New Image Gifts Trade Co., Ltd. puts emphasis on the quality control. We let our quality control inspectors protect the customers from defective products and the company from damage to our reputation due to inferior manufacturing processes. If the testing process reveals problems with the product, the inspectors will immediately solve them and make records, thus improve the efficiency of the product.
While going global, we not only remain consistent in the promotion of NEW IMAGE but also adapt to the environment. We consider cultural norms and customer needs in foreign countries when branching out internationally and make efforts to offer products that meet local tastes. We constantly improve cost margins and supply-chain reliability without compromising quality to meet the needs of global customers.
Follow up service has been highlighted in NEW IMAGE. During the shipment, we closely monitor the logistics process and set up contingency plans in case of any accident. After the goods are delivered to the customers, our customer service team will keep contact with the customers to learn their demands, including warranty.
Gloria gloria@newimagegifts.com